1. Agreement and eligibility
These Terms form a binding electronic agreement between you and Veniufy, the technology platform and its operator (“Veniufy,” “we,” “us,” or “our”). They apply to your access to and use of the website, dashboards, marketplace, booking, contracting, communication, subscription, and payment-facilitation features (the “Platform”). You must be at least 18 years old, have capacity to contract, and have authority to bind any business you represent. If you do not agree, do not use the Platform or submit payment.
2. Veniufy is a technology intermediary
Veniufy provides software that helps independent venue owners or operators (“Owners”) and prospective renters or event clients (“Clients”) find one another, communicate, document agreements, and facilitate business. Unless Veniufy is expressly identified as a contracting party in a separate written instrument, Veniufy is not a party to any venue rental, event-service, or other transaction between an Owner and a Client. Veniufy does not own, lease, possess, manage, inspect, supervise, control, warrant, or guarantee any listed venue, user, service, event, availability, price, payment, refund, or performance.
3. Separate transaction documents
Platform Terms govern use of Veniufy. Each venue listing, quote, booking summary, rental contract, venue policy, cancellation or refund policy, and related communication may create separate obligations directly between Owner and Client. If a transaction document conflicts with these Platform Terms about the Owner-client transaction, that transaction document controls between Owner and Client; these Platform Terms continue to govern each user’s relationship with Veniufy.
4. Payments and third-party services
Payments may be processed by Stripe or another independent provider under its own terms and privacy practices. You authorize transmission of transaction and payment information to that provider and all charges you approve. Displaying, transmitting, recording, or facilitating a payment does not make Veniufy the merchant, escrow holder, trustee, fiduciary, lender, insurer, or guarantor of the underlying transaction. Chargebacks, refunds, taxes, payout timing, reserves, and processor actions may be subject to the applicable transaction documents, processor rules, and mandatory law.
5. No circumvention or misuse
You may not use the Platform unlawfully or fraudulently; misrepresent identity, authority, a venue, price, or transaction; evade agreed fees; scrape or access the Platform by unauthorized automated means; introduce harmful code; interfere with security or availability; infringe rights; harass others; or use Platform information to facilitate prohibited discrimination. We may investigate, preserve evidence, restrict features, suspend accounts, cancel Platform access, or cooperate with lawful process when reasonably necessary to protect users, the Platform, or legal rights.
6. User content and intellectual property
You retain ownership of content you submit. You grant Veniufy a worldwide, nonexclusive, royalty-free license to host, copy, format, display, transmit, and use that content only as reasonably needed to operate, secure, support, and promote the Platform and the listing or transaction for which it was provided. You represent that you have the necessary rights and that the content is accurate and lawful. Veniufy and its licensors retain all rights in the Platform, branding, software, and original content.
7. Privacy, records, and communications
We may process account, booking, transaction, device, and communication information to operate, secure, document, and improve the Platform; comply with law; and communicate about service activity. You consent to transactional email and electronic notices at the contact information provided. Marketing communications, where offered, are subject to applicable consent and opt-out rights. Do not submit sensitive information that the Platform does not request.
8. Electronic records and signatures
You consent to receive these Terms, transaction documents, notices, and records electronically and to use electronic signatures. Checking the acceptance boxes and typing your legal name manifests your intent to sign and be bound. You may review and print the Terms before accepting and may request a paper copy at [email protected]. Before accepting, you may withdraw consent by closing the page and not continuing online. You need a current browser, internet access, and software capable of displaying HTML and PDF files. Electronic records and signatures are intended to operate under the federal E-SIGN Act, Florida’s Uniform Electronic Transaction Act (Fla. Stat. § 668.50), and Puerto Rico’s Electronic Transactions Act (Law 148-2006), as applicable.
9. Availability and changes
The Platform is provided on an “as available” basis and may change, experience interruptions, or contain errors. We may modify or discontinue features and may update these Terms prospectively. When a material update requires renewed consent, we may require acceptance of a new version before further use or payment. The version and effective date shown in your acceptance record govern that acceptance.
10. Disclaimers
TO THE FULLEST EXTENT PERMITTED BY LAW, VENIUFY DISCLAIMS IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, NON-INFRINGEMENT, QUIET ENJOYMENT, AND WARRANTIES ARISING FROM COURSE OF DEALING. VENIUFY DOES NOT WARRANT THAT THE PLATFORM, A USER, A VENUE, INFORMATION, A TRANSACTION, OR A RESULT WILL BE SAFE, ACCURATE, AVAILABLE, LAWFUL, OR SUITABLE. NOTHING IN THESE TERMS EXCLUDES A WARRANTY OR CONSUMER RIGHT THAT CANNOT LAWFULLY BE EXCLUDED.
11. Limitation of liability
TO THE FULLEST EXTENT PERMITTED BY LAW, VENIUFY AND ITS AFFILIATES, PERSONNEL, AND PROVIDERS WILL NOT BE LIABLE FOR INDIRECT, INCIDENTAL, SPECIAL, EXEMPLARY, PUNITIVE, OR CONSEQUENTIAL DAMAGES; LOST PROFITS, DATA, GOODWILL, OR OPPORTUNITY; OR LOSS ARISING FROM AN OWNER, CLIENT, VENUE, EVENT, SERVICE, OR OWNER-CLIENT DISPUTE. VENIUFY’S AGGREGATE LIABILITY ARISING FROM THE PLATFORM WILL NOT EXCEED THE GREATER OF US$100 OR THE PLATFORM FEES YOU PAID TO VENIUFY DURING THE SIX MONTHS BEFORE THE EVENT GIVING RISE TO THE CLAIM. THIS LIMIT DOES NOT APPLY WHERE PROHIBITED, INCLUDING TO LIABILITY THAT CANNOT BE LIMITED UNDER APPLICABLE LAW.
12. Indemnification
To the fullest extent permitted by law, you will defend, indemnify, and hold harmless Veniufy and its affiliates, personnel, and providers from third-party claims, losses, penalties, and reasonable costs (including attorneys’ fees) arising from your content, venue, event, products or services, breach of these Terms or a transaction agreement, violation of law, negligence or willful misconduct, or infringement of another’s rights. This obligation is reduced to the extent a claim was caused by Veniufy’s own conduct for which liability cannot lawfully be disclaimed.
13. Governing law and forum
Federal law governs federal questions. For a user or transaction principally located in Florida, Florida law governs without regard to conflict-of-law rules, and exclusive venue lies in the state or federal courts serving the Florida county most closely connected to the dispute. For a user or transaction principally located in Puerto Rico, the laws of Puerto Rico govern, and exclusive venue lies in the Commonwealth or federal courts in Puerto Rico. Mandatory consumer-protection, jurisdiction, and venue rights that cannot be waived remain fully preserved. Before filing, the parties will make a good-faith effort for 30 days to resolve the dispute through written notice, unless urgent relief or a nonwaivable limitations period requires earlier action.
14. General terms
These Terms, together with incorporated checkout disclosures and policies, are the entire agreement between you and Veniufy on their subject. They do not replace Owner-client transaction documents. If a provision is unenforceable, it will be enforced to the maximum lawful extent and the remainder remains effective. Failure to enforce is not a waiver. You may not assign these Terms without our written consent; we may assign them with the Platform or our business. Neither party is liable for delay caused by events beyond reasonable control, except payment obligations already due. Headings are for convenience. English and Spanish versions are intended to have the same meaning; if an unavoidable inconsistency exists, the English version controls only to the extent permitted by mandatory law. Notices to Veniufy must be sent to [email protected].
15. Client responsibilities
You must provide accurate, current information; have legal capacity to contract; review each listing, rental agreement, price, deposit, cancellation and refund policy before paying; use venues only for lawful purposes; follow venue rules; protect account credentials; and pay every amount you authorize. You are responsible for your guests, invitees, vendors, conduct, property, permits, insurance, taxes, and compliance obligations to the extent stated in your agreement with the Owner or required by law.
16. Venue transactions and disputes
Your reservation, venue rental, services, event rules, cancellation rights, refunds, damages, and other transaction terms are established directly between you and the applicable Owner through the listing, rental agreement, policies, messages, and accepted booking details. Direct transaction disputes must first be addressed with that Owner. Veniufy may provide records, communication tools, or reasonable support, but does not decide the parties’ legal rights and is not responsible for either party’s performance.
You may print or save this page using your browser controls.